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How omg67 Protects Your Personal Data

At omg67, we take the privacy of every account holder seriously — this page sets out exactly what data we collect, why we collect it, and how we…

Data Collected With Your ConsentTouch 'n Go, GrabPay & Boost Transactions Handled SecurelyYour Right to Access & Correct Your DataNo Data Sold to Third PartiesEncrypted Account Storage
omg67 How omg67 Protects Your Personal Data
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Reach Us With Your Privacy Questions

If you need to raise a concern about how your personal data is handled, update information on your account, or request deletion of records, our support team is available around the clock.

Live Chat Start a live chat session directly on omg67.app — available 24 hours a day. For privacy requests, our agents will escalate your case to the data team within one business day.
Email Support Send your data request or privacy concern to our dedicated support email. Include your account username and the nature of your request so we can route it correctly and respond within 48 hours.
Help Centre Browse the Help Centre on omg67.app for written answers on data access, account closure, and cookie settings. Articles are updated whenever our policy changes, so the content stays current.
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Browse How We Handle Data, Cookies and Account Security

Every layer of our data handling — from the moment you open an account to the point you request deletion — follows a documented internal process.

Data We Collect

We collect registration details (name, email, phone), deposit and withdrawal records, device type, IP address, and session behaviour. We collect only what is necessary to operate your account and process payments via Touch 'n Go, GrabPay, Boost dan FPX.

Cookie Policy

omg67.app uses session cookies to keep you logged in, performance cookies to monitor page speed, and analytics cookies to understand which sections of the lobby you visit most. You can adjust cookie preferences in your browser settings at any time.

Account Security Measures

All account data is encrypted at rest using AES-256 and in transit via TLS 1.3. Two-factor authentication is available on your account settings page and we strongly encourage you to enable it before your next session.

Data Retention Period

Transaction records are kept for the period required under Malaysian financial regulations, typically seven years. Account profile data is held for as long as your account remains active, then deleted within 90 days of a verified closure request.

Your Right to Request Changes

You may request a copy of your personal data, correct inaccurate details, or ask us to delete records that are no longer needed. Submit the request via live chat or email and we will confirm receipt within 24 hours and complete it within seven working days.

Third-Party Disclosure

We do not sell your data. We share it only with payment processors (Touch 'n Go, GrabPay, Boost, FPX gateways) and fraud-prevention partners under contractual data-protection terms. No marketing third party receives your personal details without your explicit consent.

Switch Between Your Most Common Privacy Questions

The questions below cover the situations account holders in Malaysia ask about most frequently — from what data we hold to how quickly we can remove it. If your question is not answered here, our live chat team can help immediately.

We collect your name, email address, phone number, date of birth for age verification, and your Malaysian bank or e-wallet details for processing deposits and withdrawals via Touch 'n Go, GrabPay, Boost dan FPX. Device and session data are also logged for security purposes.

Transaction records related to Touch 'n Go, GrabPay, Boost dan FPX deposits and withdrawals are retained for the period required by Malaysian financial regulations — currently seven years. Records beyond that period are deleted from our systems in batches every quarter.

Yes. Submit a data-access request via live chat or email with your registered username. We will compile a copy of your profile data, transaction history, and session logs and deliver it securely within seven working days of verifying your identity.

Contact our support team through live chat or email, state that you want your account closed and data deleted, and we will process the closure. Profile data is removed within 90 days; transaction records required by regulation are retained for the mandatory period then deleted.

No. We share data only with payment processors and fraud-detection partners under strict contractual terms. We do not sell or rent your personal data to any marketing company, and no third-party advertiser receives your contact details without your explicit written consent.

We use session cookies to maintain your login, performance cookies to monitor load times, and analytics cookies to see which lobby sections see the most activity. You can disable non-essential cookies through your browser settings; doing so will not prevent you from accessing your account.

Contact us immediately via live chat on omg67.app. Change your account password and disable any linked payment methods as a precaution. Our security team will investigate, notify you of findings within 72 hours, and take steps to contain any unauthorised access to your account.